Returns & Exchanges
BASICALLY… Yes, We accept returns and exchanges. You must cover the costs of return shipping.
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We understand that sometimes the fit just isn't right, which is why we are happy to accept returns and exchanges! We operate a strict returns policy. Please make sure your returning order meets the guidelines below otherwise it will be rejected and returned to you!
- Item must be in its original plastic packaging.
- Item must be in a re-sellable condition.
- Item must be unworn with tags attached.
- No marks Eg. makeup, fake tan or pet hair.
- No smell of washing powder, smoke or perfume.
- Item must be returned within 14 DAYS of receiving.
Please include your packing slip or a note with your order number on (eg #BELLA0001) so we can identify your return. Please do not stick your packing slip to the bag.
To Return or Exchange your order, you'll need to log into your account, select the order you wish to return & tap request return.
The returns details will be automatically sent to you email inbox.
If you have an account with us tap here
If you don't have an account with us tap here
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How long does it take for my return / refund to process?